FAQ

Here are some answers to your questions to give you peace of mind when you drop your dogs off with us

Boarding Basics

Do I need to book in advance?

Yes — reservations are highly recommended, especially during holidays and weekends. Same-day bookings may be possible if space allows, but advance notice ensures your pup has a spot.

What vaccinations are required?

For the safety of all pets, we require proof of up-to-date vaccinations. Typically, these include:

Rabies
Distemper/Parvo (DHPP)
Bordetella (kennel cough)
Please bring your vet records when booking or at check-in.

Can I bring my dog’s own food, bed, or toys?

Absolutely! We encourage you to bring your dog’s regular food to avoid tummy upsets. Familiar items like blankets or toys can also help your pup feel more at home.

How much does boarding cost, and what’s included?

Boarding rates include your dog’s kennel space, daily feeding, fresh water, regular exercise, and plenty of love from our staff. Please contact us for current pricing.

How do I make a reservation?

You can book easily online through our Gingr portal or call us directly to reserve your spot: 319-330-6194

Grooming Basics

How do I book a grooming appointment?

Grooming appointments can be booked through Gingr or by contacting us directly. Our groomer is excited to meet new clients!

Do you groom all breeds and sizes?

Yes, from small breeds to large double-coated dogs. Our groomer specializes in big dogs, double coats, and pattern trims.

Can my dog be groomed during their boarding stay?

Yes! Many owners schedule a bath or groom so their pup goes home clean and fresh. Just request a grooming add-on during booking.

What if my dog is nervous or doesn’t like grooming?

We take a patient, gentle approach to help anxious dogs feel safe. You’re welcome to discuss concerns before your appointment so we can provide the best experience.

General FAQs

Where are you located?

We're located just south of Williamsburg, Iowa - off exit 220 on Interstate 80. The grooming building is at the top of the hill, the first building to the north.

The kennel building is half a mile to the West, head to the back of the farm.

Can I meet the team before scheduling?

Yes, we love meeting new families! You can book a tour, ask questions, and get comfortable with our setup.